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Premium Quality Watches. Fast Delivery Across Pakistan.

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Terms & conditions

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1. General

Maisonmair is an online retailer offering 100% authentic watches from leading brands. We reserve the right to update these Terms & Conditions at any time without prior notice. Continued use of our website constitutes acceptance of any changes.

2. Products & services

  • We offer a range of authentic luxury and fashion watches from well-known brands.
  • We make every effort to ensure product descriptions, specifications, and images are accurate. However, slight variations in color or appearance may occur due to photography or screen settings.
  • Product availability is subject to change without notice.

3. Authenticity Guarantee

  • All watches sold by Maisonmair are 100% authentic.
  • Products are sourced from trusted suppliers and authorized channels whenever available.
  • Original packaging, manuals, and warranty cards (if provided by the manufacturer or supplier) will be included where applicable.

4. Pricing & Payments

  • All prices are listed in Pakistani Rupees (PKR).
  • We reserve the right to change prices without prior notice.
  • Orders are confirmed only after successful payment or order verification (for Cash on Delivery orders).
  • We accept secure payment methods, including Cash on Delivery where available.

5. Orders & Cancellations

  • Orders may be cancelled before they are shipped by contacting our support team.
  • Once an order has been dispatched, it cannot be cancelled.
  • Maisonmair reserves the right to refuse or cancel any order due to pricing errors, stock unavailability, suspected fraud, or any other valid reason.

6. Shipping & Delivery

  • We deliver across Pakistan.
  • Delivery times are estimates and may vary depending on your location and courier services.
  • Customers are responsible for providing accurate shipping information.
  • Maisonmair is not responsible for delays caused by courier companies or circumstances beyond our control.

7. Returns & Refunds

  • Returns and refunds are subject to our Refund Policy.
  • Products must be returned unused, in their original packaging, and with all included accessories.
  • Refunds or replacements will be processed after the returned product has been inspected.

8. Limitation of Liability

Maisonmair shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our maximum liability shall not exceed the amount paid for the purchased product.

9. Contact us

If you have any questions regarding these Terms & Conditions, please contact us:

Thank you for choosing Maisonmair. We appreciate your trust and look forward to serving you with authentic watches and excellent customer service.

We offer premium watches that combine timeless design, modern craftsmanship, and everyday functionality.

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